At Eve Furniture, we strive to provide our customers with high-quality furniture at competitive prices. We understand that finding the best deal is important to you, and that’s why we offer a Price Match Guarantee. This guarantee is designed to ensure that you get the best value for your purchase. Below, we outline the details of our Price Match Guarantee, including the terms and conditions, and how you can request a price match.
What is the Price Match Guarantee?
Our Price Match Guarantee means that if you find an identical item for a lower price at a qualifying retailer, we will match that price. This policy ensures that you are always paying the best possible price for the furniture you love.
How to Request a Price Match
To request a price match, please follow these steps:
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Find a Lower Price: Identify an identical item at a lower price from a qualifying retailer. The item must be the same brand, model number, and condition.
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Contact Us: Reach out to our Customer Service team with the following details:
- A link to the competitor’s website where the lower price is advertised.
- The competitor’s advertisement, or a quote showing the lower price.
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Verification: Our team will verify the competitor’s price and product details. If all criteria are met, we will match the price.
Terms and Conditions
While we aim to provide the best prices, our Price Match Guarantee is subject to the following terms and conditions:
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Identical Items: The price match applies only to identical items that are in stock and available for immediate purchase at the qualifying retailer. This includes the same brand, model, color, size, and condition (new, not refurbished or on clearance).
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Qualifying Retailers: The lower price must be from a qualifying retailer. Qualifying retailers include major online and brick-and-mortar stores that sell furniture directly to consumers. We do not match prices from auction sites, third-party sellers on marketplaces, or membership-based pricing.
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Time Frame: Price match requests must be made before you purchase the item or within 30 days of your purchase from Eve Furniture.
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Verification: All price match requests are subject to verification. We reserve the right to validate the lower price and the availability of the item at the qualifying retailer.
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Exclusions: Our Price Match Guarantee does not apply to:
- Special promotions, discounts, or offers such as buy-one-get-one-free deals, bundle discounts, or clearance sales.
- Items advertised as limited-quantity, closeout, liquidation, or special hourly sales.
- Typographical errors or pricing errors found at the competitor.
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Sole Discretion: Eve Furniture reserves the right to determine eligibility for price matching and to decide whether a price match request will be honored. The decision to approve or deny a price match is at the sole discretion of Eve Furniture.
Why Choose Eve Furniture?
At Eve Furniture, we are committed to providing exceptional customer service and the best value for your money. Our Price Match Guarantee is part of our dedication to ensuring your satisfaction with your purchase. We appreciate your business and look forward to serving you with quality furniture that fits your style and budget.
Contact Us
If you have any questions about our Price Match Guarantee or need assistance with a price match request, please contact our Customer Service team at (281) 800-9057 or info@evefurn.com
Thank you for choosing Eve Furniture!