Eve Interiors: Elevate Your Space with Our Expert Design Services

Our free consultation is a virtual meeting where we discuss your design goals, style preferences, and budget. This session helps us understand your vision and how we can best assist you in transforming your space

Yes, providing accurate measurements and photos of your space helps our designers create a tailored plan for you. We'll guide you on how to take these measurements and what specific details we need during our conversation

Yes, we offer remote design services for clients outside our local area. Our design team will work with you via virtual consultations, providing design concepts and recommendations that you can implement in your space.

For clients who purchase furniture from Eve Furniture, we offer delivery and installation services. Our team ensures that all items are set up according to the design plan. If you are using your own handyman, we can provide guidelines to help them align with our design while we focus on getting your items delivered

While we recommend our curated selection of furniture and decor for its quality and compatibility with our designs, you are not obligated to purchase from us. Our designers can also integrate existing pieces you own into the new design.

• Local Texas Deliveries: If you are located within Texas, we typically offer next-day delivery for most areas. Our goal is to get your furniture to you as quickly as possible while ensuring it arrives in perfect condition.
• Extended Texas Areas: For deliveries to more remote or farther areas within Texas, you can expect delivery within 5 to 7 days. We strive to coordinate the fastest delivery times without compromising the quality of service.
• Outside Texas: For deliveries outside Texas, the timeline is generally between 5 to 10 business days. We work with reliable shipping partners to ensure timely delivery to locations across the country.

Please note: Delivery times may vary based on product availability and current shipping conditions. Our customer service team will provide you with the most accurate delivery estimate when you place your order.

At Eve Furniture, we strive to ensure that your furniture arrives in perfect condition. However, in the rare event that something goes wrong with your shipment, we’re here to help:

1. Damaged Items:

• Inspection: Upon delivery, please inspect your items carefully. If you notice any damage, report it to the delivery personnel immediately.
• Document: Take photos of the damage and note any issues on the delivery receipt.
• Contact Us: Reach out to our customer service team within 48 hours at (281) 800-9057 or email info@evefurn.com with your order details and photos of the damage.
• Resolution: We will assess the damage and arrange for a replacement or repair at no additional cost to you. Our team will guide you through the next steps to ensure a quick resolution.

1. Missing Items:

• Check Shipment: Compare the delivered items with your order confirmation and packing slip.
• Notify Us: If any items are missing, contact our customer service team as soon as possible.
• Follow-Up: We will verify the issue and arrange for the missing items to be sent to you promptly.

3. Delayed Delivery:

• Track Your Order: Use the tracking information provided to monitor your delivery status.
• Contact Us: If your delivery is delayed beyond the expected timeframe, get in touch with our customer service team for assistance.
• Support: We will investigate the delay and provide updates on your order's status. If necessary, we will expedite the delivery process to the best of our ability.

Your satisfaction is our priority. We are committed to resolving any issues quickly and efficiently to ensure you are happy with your purchase. For any concerns or questions regarding your shipment, our customer service team is here to assist you.