AccessEz Accessibility Statement

AccessEz is dedicated to improving accessibility for all users, including those with disabilities. We are continuously working to enhance our app and ensure it meets accessibility standards and guidelines, striving to offer an inclusive browsing experience for everyone.

Conformance Status

This app follows the Web Content Accessibility Guidelines (WCAG) 2.1, which are categorized into three levels: Level A, Level AA, and Level AAA. While AccessEz strives to meet the highest standards, it is currently partially compliant with WCAG 2.1 Level AA.

Technical Information

AccessEz is fully compatible with Shopify environments. The app is built using the following technologies:

  • HTML
  • CSS
  • JavaScript
  • Node.js
  • MongoDB

AccessEz Features

The app provides a range of accessibility features that allow for an optimized and inclusive user experience. Here is a list of features available:

  • Select Language: Choose from multiple language options to adjust the widget to your preferred language.
  • Highlight Links: This feature highlights links for better visibility and navigation.
  • Bigger Text: Increases text size for better readability.
  • Contrast: Adjusts contrast for users who need a higher visual distinction.
  • Text Spacing: Modify the spacing between text for better readability.
  • Pause Animations: Enables users to pause animations that could be distracting.
  • Hide Images: Hides images for users who prefer a text-only experience.
  • Line Spacing: Adjusts the line spacing for improved reading clarity.
  • Highlight Headings: Headings are highlighted for easier navigation.
  • Reading Mask: Adds a reading mask to help focus on specific content.
  • Reading Guide: A guide is added to help with reading text.
  • Brightness: Adjusts the brightness of the content to suit the user's preference.
  • Saturation: Controls the saturation of colors for better visibility.
  • Dyslexia Friendly: Adjusts font styles to aid those with dyslexia.
  • Mute Sounds: Mutes sound on the website for those with hearing sensitivity.
  • Text Alignment: Customize text alignment for easier reading.
  • Big Cursor: Enlarges the cursor for easier navigation.
  • Text to Speech: Allows the website content to be read aloud.
  • Voice Navigation: Enables voice navigation for a hands-free experience.

Notes & Feedback

We are committed to providing regular updates to improve the accessibility of AccessEz. We value feedback from all users and encourage you to let us know if you encounter any issues or have suggestions.

Please note that we cannot address accessibility concerns related to third-party websites, but we are happy to assist you in contacting these websites if necessary. For any issues encountered with linked sites, we recommend reaching out directly to those site owners.

We continually strive to make the web more accessible and inclusive for everyone, and we are dedicated to improving the features offered by AccessEz.

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Eve Interiors: Elevate Your Space with Our Expert Design Services

 

At Eve Furniture, we understand that your home should be a true reflection of your unique style. Our Eve Interiors team is dedicated to turning your vision into reality. We offer bespoke interior design services that cater to your individual tastes, lifestyle, and budget, providing a smooth and effortless transformation of your living space.

Frequently Asked Questions

How does the free consultation work?

Our free consultation is a virtual meeting where we discuss your design goals, style preferences, and budget. This session helps us understand your vision and how we can best assist you in transforming your space

Do I need to provide measurements or photos of my space?

Yes, providing accurate measurements and photos of your space helps our designers create a tailored plan for you. We'll guide you on how to take these measurements and what specific details we need during our conversation

Can I still use your services if I live outside the local area?

Yes, we offer remote design services for clients outside our local area. Our design team will work with you via virtual consultations, providing design concepts and recommendations that you can implement in your space.

How do you handle delivery and installation?

For clients who purchase furniture from Eve Furniture, we offer delivery and installation services. Our team ensures that all items are set up according to the design plan. If you are using your own handyman, we can provide guidelines to help them align with our design while we focus on getting your items delivered

Do I have to purchase all the furniture and decor from Eve Furniture?

While we recommend our curated selection of furniture and decor for its quality and compatibility with our designs, you are not obligated to purchase from us. Our designers can also integrate existing pieces you own into the new design.

How long will it take to receive my delivery?
  • Local Texas Deliveries: If you are located within Texas, we typically offer next-day delivery for most areas. Our goal is to get your furniture to you as quickly as possible while ensuring it arrives in perfect condition.
  • Extended Texas Areas: For deliveries to more remote or farther areas within Texas, you can expect delivery within 5 to 7 days. We strive to coordinate the fastest delivery times without compromising the quality of service.
  • Outside Texas: For deliveries outside Texas, the timeline is generally between 5 to 10 business days. We work with reliable shipping partners to ensure timely delivery to locations across the country.

Please note: Delivery times may vary based on product availability and current shipping conditions. Our customer service team will provide you with the most accurate delivery estimate when you place your order.

What happens if something goes wrong with my shipment?

At Eve Furniture, we strive to ensure that your furniture arrives in perfect condition. However, in the rare event that something goes wrong with your shipment, we’re here to help:

  1. Damaged Items:
  • Inspection: Upon delivery, please inspect your items carefully. If you notice any damage, report it to the delivery personnel immediately.
  • Document: Take photos of the damage and note any issues on the delivery receipt.
  • Contact Us: Reach out to our customer service team within 48 hours at (281) 800-9057 or email info@evefurn.com with your order details and photos of the damage.
  • Resolution: We will assess the damage and arrange for a replacement or repair at no additional cost to you. Our team will guide you through the next steps to ensure a quick resolution.
  1. Missing Items:
  • Check Shipment: Compare the delivered items with your order confirmation and packing slip.
  • Notify Us: If any items are missing, contact our customer service team as soon as possible.
  • Follow-Up: We will verify the issue and arrange for the missing items to be sent to you promptly.

3. Delayed Delivery:

  • Track Your Order: Use the tracking information provided to monitor your delivery status.
  • Contact Us: If your delivery is delayed beyond the expected timeframe, get in touch with our customer service team for assistance.
  • Support: We will investigate the delay and provide updates on your order's status. If necessary, we will expedite the delivery process to the best of our ability.

Your satisfaction is our priority. We are committed to resolving any issues quickly and efficiently to ensure you are happy with your purchase. For any concerns or questions regarding your shipment, our customer service team is here to assist you.
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